They seem like nice people and are probably fine at simple repairs, but don't bring anything complicated with a hybrid car. They charged me almost $600 to "diagnose" my car, which had a remanufactured battery that they said was bad. They told me that they wanted to reinstall the original battery that I already knew was bad, which is complete nonsense. Do yourself a favor, don't try to save money by using this shop. Send it to Coggins Toyota, where they have the necessary knowledge and experience to make your repair. I'm now out over $1000 trying to save money on the repair that I should have just entrusted the dealer with.